Bristol Terms of Service

Welcome to Bristol Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhirebristol.co.uk and our vehicle rental services. By using our services you agree to these Terms.

1. Bristol Rental Agreement

All vehicle rentals with Bristol are governed by a Rental Agreement provided at booking confirmation or at vehicle collection. The agreement sets out the applicable terms, insurance cover, charges, and your responsibilities for that rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will take precedence.

2. Bristol Eligibility

To hire a vehicle from Bristol, you must:

  • Be at least 21 years old for rentals in Bristol (age restrictions may vary by vehicle type, with additional charges possible for drivers under 25). Hold a valid, full driving licence appropriate for the vehicle category, held for the minimum period specified in the Rental Agreement. Provide valid identification and proof of address, plus a debit or credit card in the driver’s name for the security deposit and payment at collection.

3. Booking and Payment — Bristol

  • Bookings can be made through our website, by phone, or in person at our Bristol location. A booking deposit may be required to secure your reservation. Full payment and a security deposit are typically due when the vehicle is collected. All prices are in British Pounds (£) and include VAT where applicable.

4. Car Collection and Return — Bristol

  • When collecting a vehicle from Bristol, you must inspect it thoroughly and report any existing damage immediately. A vehicle condition report will be completed and signed at handover. Return the vehicle in the same condition as when collected, allowing for normal wear and tear. Any new damage identified on return will be assessed and charged accordingly.

5. Bristol and Liability

  • Bristol includes basic third-party insurance with all rentals. Full coverage details and excess amounts are set out in the Rental Agreement. Optional additional insurance may be available to limit your financial liability. Review these options carefully. You are responsible for damage or loss up to the excess amount specified in the Rental Agreement.

6. Cancellation and Amendments

Cancellation and amendment policies differ by booking type and notice period. Refer to your Bristol booking confirmation or Rental Agreement for specific details. Late cancellations or no-shows may incur charges.

7. Disallowed Uses

You must not use a Bristol rental vehicle for:

  • Any activity that violates applicable law. Racing, rallying, off-road events, or other high-risk activities. Transporting hazardous or regulated materials. Subleasing the vehicle to third parties or permitting unauthorized drivers. Operating the vehicle while under the influence of alcohol or drugs. Purposes for which the Bristol vehicle is not intended...

Violating these restrictions may result in immediate Bristol rental termination and additional charges.

8. Limitation of Liability — Bristol

To the maximum extent permitted by English and Welsh law, Bristol Vehicle Hire Services will not be liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or business, arising from your use of our services. Our total liability for any claim will not exceed the amount you paid to Bristol Vehicle Hire Services for the specific service that gave rise to the claim.

9. Bristol Law

These Terms are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales located in Bristol.

10. Changes to Bristol Terms

Bristol may modify these Terms at any time. Changes take effect immediately upon posting on Bristol's website. Your continued use of Bristol's services constitutes acceptance of the updated Terms.

11. Bristol Contacts

For enquiries about these Terms, please contact Bristol:

Bristol Vehicle Hire Services
Temple Quay, Bristol BS1 6NB, United Kingdom
Phone (Bristol):: 011 7369 0057
E-mail:: Bristol's Trusted Choice for Car Hire