Bristol Privacy
This Privacy Policy explains how Bristol Vehicle Hire Services (we, us and our) collect, use and share personal information when you visit our website, hire a vehicle or contact us. It describes the types of information we process, the purposes for processing, retention periods, and the rights and choices available to you. The policy also covers our use of cookies and third party services, and provides contact details for privacy queries.
1. Information Bristol Collects
Bristol collects and processes several types of personal information, including:
2. How Bristol Uses Your Information
Bristol uses your personal information for the following purposes:
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Bristol Services (Contract Delivery):
- Processing and managing your vehicle rental bookings and agreements with Bristol. Verifying your identity and confirming you meet Bristol rental requirements. Coordinating vehicle collection and return processes. Processing payments and managing deposits and charges for Bristol rentals.
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Bristol Customer Communication (Legitimate Interest/Contract Performance):
- Sending booking confirmations, updates, and Bristol rental information. Responding to your Bristol inquiries and providing support. Notifying you of changes to Bristol services or policies.
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Bristol Marketing (Consent/Legitimate Interest):
- Sending promotional offers, newsletters, and service updates where you have consented or where Bristol has a legitimate interest. You can opt out at any time.
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Bristol Service (Legitimate Interest):
- Analyzing Bristol's website traffic and user interactions to refine user experience and site functionality. Conducting research to improve Bristol's vehicle fleet and service offerings.
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Bristol Compliance (Legal Obligation):
- Meeting Bristol's legal, regulatory, and tax obligations. Detecting and preventing fraud and maintaining the security of our services. Managing disputes and enforcing Bristol's terms and conditions.
3. Data Sharing
Bristol may share your personal information with:
- Bristol Providers: Third-party companies that help Bristol provide its services, such as payment processors, IT support vendors, and maintenance contractors. These providers are contractually obligated to protect your data.
Bristol does not sell your personal information to third parties for marketing purposes.
4. Bristol Data Security
Bristol maintains appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and periodic security assessments. However, no internet transmission or electronic storage can be guaranteed to be completely secure.
5. Data Retention (Bristol)
Bristol retains your personal information only for as long as required to fulfil the purposes for which it was collected, including to meet legal, accounting or reporting obligations. Retention periods vary depending on the category of information and the processing context.
6. Your Rights - Bristol
Under UK data protection law, Bristol residents have the following rights:
- Bristol Access Rights: Request a copy of the personal information Bristol holds about you.
To exercise these rights, please contact Bristol using the details below.
7. Cookies and Analytics
Bristol's website uses cookies and similar technologies to improve your browsing on the site, analyze site traffic, and adapt content. You can manage your cookie preferences through your browser settings.
8. Bristol Updates
Bristol may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Bristol recommends reviewing this policy regularly.
9. Contact Bristol
For questions about this Privacy Policy or our data practices, please contact Bristol:
Bristol Vehicle Hire Services
Harbourside Rd, Bristol BS1 4RN, United Kingdom
Voice::
011 7369 0057
Email (Bristol)::
Bristol's Trusted Choice for Car Hire